Open to opportunities

Philipp Guber

@philippguber

Message

I am a customer service professional skilled in IT support and digital marketing.

Germany

Message

What I'm looking for

I seek a customer-focused role combining IT support or digital marketing tasks in a collaborative company with clear growth opportunities, steady responsibilities, and chances to apply technical troubleshooting and communication skills.

I am a versatile customer service and support professional with hands-on experience in 1st-level IT support, CRM management, and digital marketing. I have supported software and PC issues for corporate clients, managed customer databases, and executed keyword and content tasks to boost business performance.

I combine strong communication, empathy, and attention to detail with practical warehouse and logistics experience, including inventory control and handling of material-handling vehicles. I reliably deliver accurate documentation, customer satisfaction, and continual process improvement.

Experience

Work history, roles, and key accomplishments

Current

Kommissionierer / Lagerist

Current

Gartenbauzentrale Main-Donau eG

Apr 2025 - Present (1 year 2 months)

Independently loaded and unloaded trucks, performed regular inventory checks, and maintained warehouse vehicles and equipment to ensure reliable daily operations.

Warehouse operations Forklift Maintenance Inventory Control Loading And Unloading Documentation Teamwork

Customer Service & Digital Marketing

Boostability

Jan 2023 - Dec 2024 (1 year 11 months)

Supported partners with digital marketing activities, conducted keyword analyses and metadata optimization, and managed email communications to acquire and retain clients.

SEO Keyword Research Content Writing Metadata Digital Marketing Communication

Customer Service Representative

Telus International

Aug 2022 - Nov 2022 (3 months)

Handled customer inquiries for electricity and gas accounts, updated the customer database after each call, and accurately documented outcomes to ensure satisfaction.

Customer Service CRM Data Entry MS Office Communication Problem Solving Documentation