Pheebe McDonald

I am a dedicated Talent Acquisition Professional with 8 years of experience in strategic staffing solutions and vendor management for leading financial institutions. My expertise lies in negotiation, screening, and utilizing systems like Beeline and Workday to enhance recruitment processes and build strong partnerships. I am committed to leveraging strategic planning and leadership hiring expertise to drive innovation and efficiency in talent acquisition.

In my current role as an HR Staffing Specialist at the Royal Bank of Canada, I support contingent staffing needs for multiple business units, guiding hiring managers through the full staff augmentation lifecycle. I have successfully partnered with numerous staffing suppliers to source and deliver qualified candidates, achieving a 45% increase in hiring efficiency. My ability to function as a Talent Advisor has enhanced communication flow and reduced time-to-fill by 25%, demonstrating my commitment to continuous improvement in the staffing process.

Previously, as a Solutions Specialist at the Canadian Imperial Bank of Commerce, I delivered tailored financial solutions to over 200 customers weekly, achieving a first contact resolution rate of over 95%. My collaborative approach with internal teams has significantly reduced issue resolution time, ensuring a seamless customer experience. I hold a Post Graduate Certificate in Human Resources Management and a Master of Science in Human Resources, equipping me with the knowledge and skills to excel in my field.