Phebe Neal
@phebeneal
Software License & IT Asset Management professional focused on compliance, cost optimization, and automated governance.
ZimbabweWhat I'm looking for
I’m a results-driven Software Asset Management (SAM) and IT Asset Management (ITAM) professional with 15+ years of experience optimizing software licensing, strengthening audit & compliance, and leading process automation. I’ve delivered multi‑million‑dollar savings, reduced audit risk, and standardized enterprise-wide asset management practices through cross-functional partnerships.
In recent roles, I’ve executed Microsoft and other Tier 1–2 licensing strategies, used Flexera One and ServiceNow to drive rightsizing and reclaim opportunities, and supported enterprise software audits with reliable reporting. I’ve also built SAM/ITAM programs from the ground up—setting policies and governance, centralizing procurement workflows, negotiating large-scale contracts, and improving data governance, CMDB accuracy, and ITIL-aligned service processes.
Experience
Work history, roles, and key accomplishments
Maintained accurate software asset data and governed entitlements and consumption rules across multiple portfolios. Facilitated SaaS and software/hardware renewals, created software asset lifecycle documentation, and trained internal teams on asset management portals.
IT Asset Refresh Analyst
Randstad
Apr 2017 - Oct 2017 (6 months)
Designed and implemented lifecycle management for 2,500+ assets, saving up to $300K. Managed refresh operations (shipping, leasing, and asset returns) and produced reporting, analytics, and compliance documentation.
Managed the Dell Financial Services leasing lifecycle from acquisition through end-of-lease. Tracked contracts in Flexera and inventory in ServiceNow, handled invoice reconciliation and procurement support, and produced SQL-based reporting.
IT Project Coordinator
K-Force
Jun 2015 - Jan 2017 (1 year 7 months)
Coordinated IT modernization initiatives, including site surveys and end-to-end project lifecycles. Oversaw budgets, timelines, risks, and communications, facilitated Agile ceremonies, and supported SLA-driven ticketing with HP Service Manager for large-scale deployments and office relocations.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Master of Science, Justice & Security Administration
Earned an M.S. in Justice & Security Administration.
Clayton State University
Bachelor of Science, Technology Management
Earned a B.S. in Technology Management.
Clayton State University
Associate of Applied Science, Information Technology
Earned an A.A.S. in Information Technology.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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