Open to opportunities

Akansha Chaturvedi

@akanshachaturvedi

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Proven IT Asset Manager with 8+ years of experience.

India

Message

What I'm looking for

I am seeking a role that fosters growth, encourages innovation, and values collaboration.

I am an accomplished IT Asset Manager with over 8 years of extensive experience in IT Asset Lifecycle Management, Procurement, and Client & Vendor Management. My career has been marked by a strong focus on SLA compliance and global ITSM tool operations, where I have demonstrated leadership in managing large teams and delivering comprehensive asset management operations in high-stakes environments.

Currently, I serve as a Senior Officer in IT Asset Management at Tata Power DDL, where I spearhead enterprise-level asset lifecycle operations, ensuring compliance and cost optimization across multi-vendor environments. My expertise in SAP, ARIBA, and ServiceNow has enabled me to enhance vendor relationships and improve performance while maintaining operational continuity for over 10,000 assets.

With a commitment to process improvement and stakeholder engagement, I have been recognized as a TQM Champion and have received multiple awards for my contributions, including the prestigious Star Supervisory Award. I am passionate about leveraging my skills to drive efficiency and effectiveness in IT asset management.

Experience

Work history, roles, and key accomplishments

Current

Senior Officer – IT Asset Management

Current

Tata Power DDL

Apr 2024 - Present (1 year 8 months)

Spearheaded enterprise-level asset lifecycle operations, including procurement, tracking, disposal, and audit. Managed multi-vendor environments ensuring SLAs, compliance, and cost optimization.

SAP Ariba Stakeholder Management SLA Management

Officer – IT Asset & Procurement

Tata Power DDL

Apr 2020 - Mar 2024 (3 years 11 months)

Maintained ITSM workflows in ServiceNow for ticketing, asset tracking, and SLA adherence. Handled purchase order lifecycle, coordinating with internal and external stakeholders.

ITSM ServiceNow Vendor Management SLA

Assistant Officer – IT Operations

Tata Power DDL

Sep 2017 - Apr 2020 (2 years 7 months)

Conducted data entry, IT complaints handling, and vendor follow-ups. Supported team operations with asset troubleshooting and data mapping for accurate lifecycle records.

Data Entry Complaint Handling Vendor Follow Ups Data Mapping IT Operations

Biomedical Intern

Max Hospital

Jun 2016 - Aug 2016 (2 months)

Supported maintenance of medical devices including X-ray, MRI, and ventilators. Coordinated equipment servicing with vendors, ensuring minimal disruption and regulatory compliance.

Medical Equipment Servicing Regulatory Compliance Biomedical Engineering

Education

Degrees, certifications, and relevant coursework

Guru Gobind Singh Indraprastha University

Master of Administration, Management

2024 -

Currently pursuing a Master of Administration in Management, focusing on advanced management principles and practices. This program enhances strategic decision-making and leadership skills.

Delhi University

Bachelor of Arts, Management

2020 - 2023

Grade: 6.5

Completed a Bachelor of Arts in Management, gaining foundational knowledge in business administration and management theories. Achieved a CGPA of 6.5.