Phane Achieng

I have a strong conviction that I will add immense value to your team and organization in general.

I hold a Bachelor’s in Economics. Throughout my professional career, I have actively and proactively developed and deployed strategic and high-impact business development, credit control, customer service, banking and financial guidelines, and strategies geared towards organizational success.

I have also successfully overseen timely adherence and compliance to industry standards, statutory and legal obligations. My dedication to achieving sound financial management and marketing practices has been applauded by my colleagues across different management levels. My key competencies include, but are not limited to, customer retention, banking, KYC, reporting, coaching and mentorship, credit control and management, customer relations, managing client service, promoting and selling banks products, providing information on account balances, maintaining customer confidentiality, issuing cards, blocking stolen cards, taking client calls, following bank procedures, increasing sales, opening accounts, assessing clients, market research, managing budgets, and marketing strategy review and auditing.

I am adept in interpersonal, regulatory, operational, collaboration, cross selling, transaction processing, communication, teamwork, organization and planning, time management, and problem solving. I have a proven track record of consistently meeting and regularly surpassing demanding performance goals and KPIs.

I am proactive, innovative and highly influential, I am seeking a challenging but rewarding position, which is why I was naturally drawn to this exciting opportunity. I look forward to proving that I can be trusted to ensure that your customer service relationship management and banking strategies, and overall organizational activities run efficiently and as per provided guidelines.

Sincerely,

ACHIENG PHANE OCHIENG