Open to opportunities

Peyton Smith

@peytonsmith

Message

Organizational leadership professional driving process improvement and cross-sector crisis response.

United States

Message

What I'm looking for

I seek roles leading operational or crisis-response programs where I can drive process improvements, build cross-sector partnerships, and develop teams in a mission-driven environment.

I am a results-oriented organizational leadership professional with hands-on experience coordinating high-stakes healthcare and community services. I have led cross-functional teams, managed multi-site operations, and implemented workflow and compliance improvements, leveraging data from EMR systems like SmartCare to drive measurable outcomes.

Currently pursuing an M.S. in Organizational Leadership (4.0 GPA), I have delivered rapid-response crisis interventions, built partnerships with law enforcement and healthcare systems, and developed training and safety protocols that improved care continuity and operational efficiency. I focus on servant leadership, change management, and evidence-based practices to enhance program performance and stakeholder collaboration.

Experience

Work history, roles, and key accomplishments

Current

Crisis Worker

Current

Thresholds

Jul 2025 - Present (7 months)

Coordinate rapid-response interventions across multiple community sites, lead cross-sector collaboration to streamline care pathways, and implement individualized safety plans while maintaining EMR documentation and regulatory compliance.

Crisis Intervention Stakeholder Engagement Care Coordination Risk Assessment Case Management Regulatory Compliance

Mental Health Associate

Rush University Medical Center

Nov 2024 - Jun 2025 (7 months)

Coordinated patient care workflows in a high-volume ED, collaborated with interdisciplinary teams to execute individualized care plans, and maintained detailed EMR documentation contributing to quality assurance metrics.

Patient Care Coordination Interdisciplinary Collaboration

Mobile Crisis Specialist

StarCare Specialty Health System

Apr 2024 - Nov 2024 (7 months)

Managed field operations for mobile crisis response, conducted needs assessments and risk evaluations, and built community partnerships to enhance service integration and outreach.

Community Outreach Training Development

Medical Assistant

Legacy Bone & Joint Orthopedics

Apr 2023 - Dec 2023 (8 months)

Coordinated clinical operations across two practice locations, assisted with orthopedic procedures and patient education, and maintained compliance with HIPAA and infection control protocols.

Clinical Operations Patient Scheduling Patient Education HIPAA

Emergency Medical Technician

American Medical Response

Aug 2019 - Sep 2022 (3 years 1 month)

Provided emergency medical services at large-scale events, coordinated logistics and inter-agency communication, and managed patient documentation and equipment readiness to ensure operational compliance.

Emergency Medical Services Documentation Equipment Management Patient Safety

Education

Degrees, certifications, and relevant coursework

St. Edward's University

Master of Science, Organizational Leadership

Grade: 4.0 GPA

Pursuing Master of Science in Organizational Leadership with a 4.0 GPA, expected completion May 2026.

St. Edward's University

Bachelor of Science, Behavioral Neuroscience

Completed Bachelor of Science in Behavioral Neuroscience with coursework and practicum relevant to clinical and behavioral health settings, awarded May 2023.