Petunia Porotloane
@petuniaporotloane
I coordinate housing systems, SharePoint solutions, reporting, and cross-functional projects to improve service delivery.
South AfricaWhat I'm looking for
I manage online housing subsidy systems for the Department of Human Settlements, coordinating digital processes, maintaining applicant data, and producing management reports that support strategic decisions. I work with municipalities, stakeholders, and internal teams to resolve issues, monitor delivery risks, and improve service workflows.
Earlier, I built SharePoint document management, approval workflow, and reporting solutions at Karabina Solutions and BCX. I've supported SharePoint migrations, SQL Server reporting, user training, business requirements gathering, and first- and second-level technical support.
Experience
Work history, roles, and key accomplishments
Housing Subsidies Manager
Department of Human Settlements
Jun 2018 - Present (8 years 3 months)
Manage online housing subsidy systems, ensure policy compliance and data accuracy, and coordinate digital processes. Generate operational and management reports, support municipalities and stakeholders, and manage staff performance and resource allocation.
Housing Subsidies Assistant Manager
Department of Human Settlements
Dec 2017 - May 2018 (5 months)
Processed and managed housing subsidy applications using the HSS system, prepared performance reports, and documented Standard Operating Procedures. Provided user support, training, and onboarding to municipal and district officials.
SharePoint Administrator
Karabina Solutions
Jan 2013 - Dec 2017 (4 years 11 months)
Designed, developed, and maintained SharePoint solutions and document management systems, built automated approval workflows, and developed BI dashboards and reports. Supported migration from SharePoint 2007 to 2013 and provided user training and technical support.
Technology Consultant
Business Connexion (BCX)
Jan 2009 - Dec 2012 (3 years 11 months)
Gathered and documented client requirements for SharePoint and IT solutions, managed document libraries, and developed approval workflows. Provided second-level technical support, user training, and business analysis for client/server and SharePoint environments.
Junior Business Analyst
Business Connexion (BCX)
May 2008 - Dec 2008 (7 months)
Assisted in business analysis activities and stakeholder engagement for IT solutions.
IT Student Demonstrator
University of KwaZulu-Natal
Feb 2006 - Oct 2007 (1 year 8 months)
Provided IT support and demonstrated technical concepts to students in a university setting.
Education
Degrees, certifications, and relevant coursework
Faculty Training Institute
Advanced Diploma, Business Analysis
Currently pursuing an Advanced Diploma in Business Analysis.
University of KwaZulu-Natal
Postgraduate Diploma, Finance, Banking and Investment Management
Postgraduate Diploma in Finance, Banking and Investment Management from the University of KwaZulu-Natal in 2011.
Harmony High School
Matric, General
Matric certificate from Harmony High School in 2003.
Microsoft
Core Solutions of Microsoft SharePoint Server 2013, SharePoint Server
Certification in Core Solutions of Microsoft SharePoint Server 2013.
Microsoft
Implementing and Maintaining MS SQL Server 2005, SQL Server
Certification in Implementing and Maintaining Microsoft SQL Server 2005.
University of KwaZulu-Natal
Bachelor of Commerce, Economics, Information Systems and Technology
Bachelor of Commerce in Economics, Information Systems and Technology from the University of KwaZulu-Natal in 2008.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
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