Thivian Moodley

At Polyflex Africa, I worked with enterprise clients in FMCG and packaging to understand their processes and requirements, then configure, implement and support workflow and approval solutions using Esko WebCenter.

I supported projects from requirements gathering through configuration, testing, UAT and deployment, and provided post-implementation troubleshooting and application support. I also prepared test plans and delivered training and knowledge-transfer sessions.

I managed and supported a portfolio of 10+ major FMCG enterprise accounts and contributed to workflow implementation and optimisation projects across multiple African regions. I worked between clients, business users and technical teams to communicate requirements and resolve workflow issues.

Earlier, as a Technical Consultant | Systems Engineer intern at Bytes Technology Group, I installed and maintained enterprise printing and document-management solutions, assisted with deployments and provided on-site technical support. I'm currently strengthening my Business Analysis skills, including process modelling, Agile ways of working, SQL and Power BI.