Petra De Coninck

Managed administrative processes for health providers, including learning, e-learning, onboarding, process updates, and team coaching. Handled customer service via calls, email, and chat.

Managed administrative and team functions for a webshop pharmacy, including learning, e-learning, team coaching, and process certification. Provided customer service via calls, email, and resolved CX order processing issues.

Managed payroll administration and administrative processes for an international supermarket leader, including HR support, payroll controlling, onboarding, and IT/payroll tickets. Served as contract administration manager.

Led administrative processes for the printing division, including commercialization, sales department auditing, and Benelux order processing. Focused on knowledge learning.

Managed administration and processes for the medical lenses division, including quotations, invoices, and e-learning initiatives.

Handled commercialization and administration, including quotations, invoices, and transport regulations for an international leader in lithium batteries and cesium.

Handled administrative responsibilities for banking and insurance, including processing personal loan files, investigating and settling claims, and managing IT tickets.

Completed beautician training from 2000 to 2003.

Completed nursing studies from 1986 to 1989.

Completed secretarial studies from 1983 to 1986.

Completed economic studies from 1980 to 1983.