Looking for a job

Nico Bellemans

@nicobellemans

Message

I support billing, customer service, and systems solutions operations for major accounts.

Belgium

Message

What I'm looking for

I'm looking for an interesting position with responsibility and growth opportunities where I can work independently or as part of a team in a pleasant environment.

I'm currently a Systems & Solutions Expert at Sodexo Pass Belgium, following roles in major-account administration, second-line customer administration, and back-office quality support.

I've also supported invoicing, planning, billing, credit collection, claims settlement, and data entry for Electrabel-Sibelgaz, the Ministry of the Flemish Community, and AIB Vinçotte Controlatom. I work independently or as part of a team and bring customer-focused, stress-resistant support.

Experience

Work history, roles, and key accomplishments

Current

Systems & Solutions Expert

Current

Sodexo Pass Belgium

Oct 2003 - Present (22 years 11 months)

Served as Major Account Administrator for Meal Vouchers, Second Line Customer Administrator, and Back Office Quality Referent. Currently holds the position of Systems & Solutions Expert.

Customer Administration Quality Assurance Systems Expertise Confluence Jira Microsoft Teams

Employee Environment and Infrastructure

Ministry of the Flemish Community

Apr 2003 - Sep 2003 (5 months)

Handled claims settlements and input of invoices and data into systems for the Environment and Infrastructure Department.

Claims Settlement Data Entry Invoicing

Employee Service Invoicing-Planning

Electrabel-Sibelgaz

Nov 1999 - Dec 2002 (3 years 1 month)

Provided telephone assistance to customers at the Electrabel Service Center. Performed data input, billing for B2B and B2C, and credit control and collection.

Customer Service Data Entry Billing Credit Control Credit Collections