PETER SHEMASU

Designed and implemented structured data-collection evaluation frameworks (forms, rubrics, integrity checklists) to assess field data quality across humanitarian supply-chain operations. Built synchronized Excel and Power BI dashboards, managed SharePoint-based archiving and governance, and trained 40+ field staff on digital tools to improve adoption quality.

Designed and implemented data-collection evaluation frameworks (forms, rubrics, integrity checklists) to assess field data quality across humanitarian supply-chain operations. Built Excel and Power BI dashboards for real-time monitoring, managed SharePoint data governance, and trained and supervised 40+ field staff on digital tools.

Designed structured data-collection evaluation frameworks (forms, rubrics, integrity checklists) to assess field data quality across humanitarian supply-chain operations and produced clear analytical reports for decision-making. Built synchronized Excel/Power BI dashboards for real-time monitoring and managed SharePoint archiving/data governance while training and supervising 40+ field staff on di

Designed and executed multi-channel marketing campaigns to strengthen brand presence and improve customer engagement. Managed KPI tracking with Google Analytics and Facebook Ads Manager, coordinated cross-functional stakeholders, and streamlined workflows using Trello, Asana, and Slack.

Administered LAN/WAN infrastructure with a 100% uptime SLA, documenting system behaviors, anomalies, and incident patterns in structured technical reports. Performed database integrity checks, automated backups, tracked ICT assets, and evaluated ICT tools (Android devices, biometric systems, SaaS) for deployment readiness using pass/fail criteria.

Administered LAN/WAN infrastructure and maintained a 100% uptime SLA through structured technical reporting of behaviors, anomalies, and incidents. Conducted database integrity checks, automated backups and ICT asset tracking, evaluated ICT tools using structured pass/fail criteria, and developed end-user training programs tied to performance benchmarks.

Administered and maintained LAN/WAN infrastructure, including routers, switches, and servers for a regional ISP. Provided first- and second-level technical support, applied security patches and software updates, and managed database integrity through data entry, reconciliation, and archival.

Administered LAN/WAN infrastructure with a 100% uptime SLA and produced structured technical reports on system behaviors, anomalies, and incidents. Conducted database integrity checks, automated backups, tracked ICT assets, evaluated ICT tools for deployment readiness, and delivered end-user training against defined performance benchmarks.

Administered LAN/WAN infrastructure with 100% uptime SLA and produced structured technical reports on system behaviors, anomalies, and incidents. Performed database integrity checks and automated backups, evaluated ICT tools for deployment readiness using pass/fail criteria, and developed end-user training aligned to performance benchmarks.

Configured and maintained enterprise hardware/software, managed client databases, and tracked service tickets through structured CRM workflows. Developed a preventive maintenance scheduling system to measurably reduce technical downtime and delivered written technical diagnostics and resolution reports across diverse client environments.

Configured and maintained enterprise hardware and software, managed client databases, and tracked service tickets through structured CRM workflows. Developed a preventive maintenance scheduling system that measurably reduced technical downtime and provided written technical diagnostics and resolution reports.

Installed, configured, and deployed workstations, servers, and peripherals, ensuring reliable user setup and readiness. Managed service desk tickets with SLA compliance, performed hardware diagnostics and component-level repairs to reduce downtime, and documented troubleshooting procedures and network configurations.

Earned a BSc in Business Information Technology with specialization in IT infrastructure, information systems, database management, and digital transformation.

Earned a BSc in Business Information Technology with specialization in IT infrastructure, information systems, database management, and digital transformation.

Earned a Bachelor of Science in Business Information Technology with coursework in information systems, network engineering, business management, data analysis, project management, and IT security.

Completed a State Diploma in Commerce & Management.

Completed a Diploma in Business and Management through an academic program in the Democratic Republic of Congo.