Looking for a job

Peter Olanbiwonninu

@peterolanbiwonninu

I grow customer relationships, resolve service issues, and support sales across telecom, banking, and business development.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, sales, business development, or client onboarding role where I can build customer relationships, resolve issues, generate leads, and support business growth.

I'm supporting residential and business internet customers at Airtel Nigeria, from service activation and onboarding through technical issue resolution and after-sales follow-up.

Previously, I generated qualified leads, conducted product demonstrations, and guided prospects through onboarding as a Business Development Representative at MYNINA.AI. I maintain customer and sales activity in CRM platforms while building relationships that support revenue growth and customer success.

At United Bank for Africa, I handled banking transactions, account inquiries, complaint resolution, product referrals, and daily operational reporting as a Cash Officer and Head Teller/Customer Service Officer.

I bring hands-on experience in customer relationship management, lead generation, client onboarding, cross-selling, technical support, and high-volume telephone and email support.

Experience

Work history, roles, and key accomplishments

Current

Internet Service Engineer/Customer Service

Current

Airtel Nigeria

Aug 2025 - Present (1 year 1 month)

Support residential and business customers with internet service activation and onboarding. Resolve customer complaints and technical issues promptly, and build positive customer relationships to improve satisfaction and retention.

Customer Service Technical Support Client Onboarding Complaint Resolution Customer Retention CRM Management Data Entry Reporting

Current

Installer

Current

Airtel Nigeria

Jan 2025 - Present (1 year 8 months)

Installed and configured internet services for customers, ensuring proper setup and functionality. Provided technical support and maintained service quality.

Installation Technical Support Customer Service

Business Development Representative

Mynina.ai

Jun 2025 - Jan 2026 (7 months)

Identify and engage prospective clients through outbound prospecting activities. Generate qualified leads, conduct product demonstrations, and support client onboarding to ensure customer success.

Business Development Lead Generation Sales CRM Management Client Onboarding Product Demonstrations Customer Relationship Management

Cash Officer (Relief)

United Bank for Africa (UBA) PLC

Apr 2024 - Jun 2025 (1 year 2 months)

Assisted customers with banking transactions and account-related inquiries. Resolved customer complaints while maintaining high service standards and promoted bank products and services to customers.

Customer Service Banking Operations Complaint Resolution Cross Selling Data Entry Reporting

Head Teller/Customer Service Officer

United Bank for Africa (UBA) PLC

Nov 2022 - Mar 2024 (1 year 4 months)

Delivered exceptional customer service across multiple banking channels. Managed customer inquiries regarding accounts, transactions, and digital banking services, and supported branch sales objectives through customer engagement and referrals.

Customer Service Banking Operations Complaint Resolution Digital Banking Customer Engagement Sales Support Compliance