Peniele Mbuyamba
@penielembuyamba
Dedicated customer service professional with a passion for community involvement.
What I'm looking for
I am a dedicated professional with over two years of experience in customer service, specializing in roles that require strong interpersonal skills and a commitment to enhancing the experience of clients and community members. My journey has taken me through various positions, including Day Activity Coordinator for a Seniors Centre, where I planned and led activities that promote engagement and well-being among seniors.
My background also includes experience as a receptionist and food service waitress, where I honed my ability to manage multiple tasks efficiently while providing exceptional service. I am fluent in both French and English, which allows me to connect with a diverse range of individuals. My passion for social involvement, particularly with seniors, drives my commitment to creating positive experiences in every role I undertake.
Experience
Work history, roles, and key accomplishments
Day Activity Coordinator
Accès Bénévole
Jan 2024 - Feb 2024 (1 month)
Coordinated activities for seniors, greeted participants, led exercise sessions, welcomed volunteers, ordered meals, and managed communications.
Receptionist
Sonart Music School
Jan 2024 - Feb 2024 (1 month)
Managed client interactions, scheduled appointments, maintained cleanliness of the premises, and handled cash register operations.
Food Service Waitress
L’Initial, Groupe Maurice Residence
Jan 2021 - Dec 2022 (1 year 11 months)
Served meals to residents, presented menu options, and ensured customer satisfaction in a dining environment.
Volunteer
École secondaire publique Louis-Riel
Feb 2021 - Mar 2021 (1 month)
Prepared breakfast baskets and ensured food hygiene by washing fruits for students.
Sandwich Artist
Subway
Jan 2021 - Feb 2021 (1 month)
Took customer orders and maintained a clean work environment while providing quality service.
Co-op Assistant
Pro Physio & Sport Medicine
Jan 2021 - Feb 2021 (1 month)
Assisted physiotherapists by cleaning treatment areas and managing patient equipment.
Young Volunteer
CHSLD Aylmer and CHSLD Ernest-Brisson
Jan 2018 - Feb 2018 (1 month)
Served breakfast to residents and assisted in decorating for events, enhancing the community experience.
Education
Degrees, certifications, and relevant coursework
Collège La Cité
2022 - 2023
École secondaire publique Louis-Riel
Ontario Secondary School Diploma, General Education
2021 - 2021
Obtained the Ontario Secondary School Diploma (OSSD).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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