Penelope Jones

Serve as middleware and DevOps engineer on Oracle 19C platforms, implementing CI/CD pipelines and supporting C/C++ services to improve deployment reliability and automation.

Implemented new billing products and configurations in the billing system (Sinch Nobill) during a parental-leave cover contract, ensuring timely delivery and stable releases.

Developed and supported finance/HR systems (DG EAC/DG DIGIT), delivering CI/CD automation and PLSQL solutions to streamline reporting and releases.

Ported C code and shell scripts from HPUX to RHEL9 for mediation and billing, and performed testing and platform migration validation for a telecoms financial client.

Developed and supported financial and retail distribution systems using Oracle and PLSQL, improving data processing and operational support.

Supported Comref HR systems and implemented release automation via Nexus and internal tools, contributing to CI/CD and system maintenance.

Performed Oracle DBA tasks, deployments and query optimisation across Oracle 12.1 and 19C environments to improve performance and reliability.

Developed PLSQL packages to validate high-volume electricity and gas meter message flows, improving validation accuracy and throughput.

Created PLSQL datasets for R3 Data Analytics (DG AGRI) to enable reporting on EU agricultural production, prices and trade across member states.

Produced test data using PLSQL and C++ for cloud test environments supporting securities settlement operations and improved test reliability.

Enhanced and added functionality to electricity settlement and trading software using PLSQL, C and C++, delivering features under tight deadlines.

Delivered PLSQL and DevOps improvements for financial banking applications and tuned overnight batch jobs to reduce runtime and improve reliability.

Designed and implemented a complete data extract process for SNCB/HRRail HR accident reporting, coordinating releases and query performance improvements.

Developed BI queries on a large Teradata data warehouse to extract marketing data for Eloqua and fibre rollout targeting, improving data delivery efficiency.

Performed PLSQL development and created shell scripts for overnight database management and deployments in health insurance systems.

Analyzed and developed HR and grants systems (SYSPER2, CRIS), re-engineered code, and provided 3rd-line production support to meet evolving financial regulations.

Resolved live LDAP database faults for European cable services and developed automation scripts to assist batch uploads of CPE/modem data.

Maintained C++/Pro*C and PLSQL billing and mediation systems, and later developed BI PLSQL solutions and environment refresh scripts for large-scale messaging data.

Coded ETL processes in C++ and Korn shell to migrate high-volume transactional data into a Sybase IQ data warehouse and validated data integrity.