pedro alcantara

My name is Pedro Alcântara Vieira das Chagas Junior, and I am a dedicated IT professional with a strong background in support and infrastructure management. With a degree in Information Technology Management from Universidade Paulista, I have honed my skills through various roles, including Analyst of Support and Infrastructure. My experience spans across multiple high-profile clients, including the Senate Federal and Caixa Econômica, where I have successfully resolved complex technical issues and ensured seamless operations.

Throughout my career, I have developed a comprehensive understanding of hardware, software, and network systems. I am certified in various IT disciplines, including MCSA and ITIL, which have equipped me with the knowledge to manage and optimize IT services effectively. I am passionate about continuous learning and strive to exceed expectations in every role I undertake, aiming to contribute positively to my team and organization.