At INSTA Answer LLC, I handle emergency service dispatching and after-hours requests, routing calls and messages to the appropriate technicians or departments.
At Bariatric and Surgical Group - Atlanta, GA, I verified insurance benefits and processed prior authorizations for bariatric surgeries. I reviewed medical records and used EMR systems and payer portals to track requests, approvals, appeals, and peer-to-peer reviews.
Earlier, I worked as an Insurance Verifier at EXACT STAR BPO SOLUTION and as a Customer Service Representative and QA Analyst at Easy Park Group Australia. I also worked as a Content Moderator at Skydev Solutions (Subic Bay), reviewing content and escalating high-risk material.
