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Peace Victory Nwokonta

@peacevictorynwokonta

Personal Assistant to the CEO at Bake_n_Blend, improving productivity by 20% through schedule management and administrative coordination.

Nigeria

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At Bake_n_Blend, I manage the CEO’s schedule, appointments, and daily coordination, and improved operational productivity by 20% through efficient administrative support. I also triage email and handle customer inquiries and bookings through Slack and WhatsApp Business.

Previously, I supported administration and customer service at Kentochim, and contributed to a 15% increase in sales revenue at Mimie Cakes_Surprises through follow-ups and customer relations. At Family Mart Farms, I improved operational productivity by 35% through workflow organization and resource coordination.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant to the CEO

Current

Bake_n_Blend

Jan 2025 - Present (1 year 10 months)

Manage executive schedules, appointments, and daily business coordination using Google Calendar and Google Workspace. Improved operational productivity by 20% through efficient schedule management and administrative support.

Google Calendar Google Workspace Trello Slack WhatsApp Business Schedule Management Email Management Administrative Support

Sales Representative & Customer Support

Mimie Cakes_Surprises

Jan 2024 - Jan 2025 (1 year)

Managed customer relations and handled inbound inquiries, executing targeted follow-up strategies that contributed to a 15% increase in sales revenue. Coordinated product promotion activities and maintained accurate customer records.

Client Relations Sales Follow up Strategies Marketing Support Record keeping

Administrative Assistant & Customer Support

Kentochim

Jan 2023 - Jan 2025 (2 years)

Managed daily administrative tasks, scheduling, document organization, and office coordination. Handled customer inquiries and maintained accurate records using Microsoft Excel, Google Sheets, and Google Docs.

Excel Google Sheets Google Docs Google Workspace Trello Customer Support Communication Skills Problem Solving

Sales Promoter

Nigerian Breweries

Jan 2021 - Jan 2024 (3 years)

Promoted products and engaged customers across regional sales campaigns, contributing to a 20% increase in zonal sales. Maintained detailed records of customer interactions and sales outcomes.

Sales Promotions Customer Engagement Relationship Management Record keeping Teamwork

Operations Manager & Administrative Assistant

Family Mart Farms

Jan 2018 - Jan 2021 (3 years)

Oversaw daily farm operations, including staff coordination, task scheduling, and resource management. Increased operational productivity by 35% through improved workflow organization and delegation.

Operations Management Staff Coordination Scheduling Resource Management Excel Google Sheets