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Payton HesprichPH
Open to opportunities

Payton Hesprich

@paytonhesprich

I support client services while creating compelling media and digital content.

United States
Message

What I'm looking for

I'm looking for a role where I can combine client support, organization, and digital content skills while continuing to grow through collaborative work and new responsibilities.

At National Credit Systems, I examine dispute documentation, verify account information with clients, update accounts, and report unresolved accounts to the Credit Bureau.

I've also onboarded and trained two colleagues on daily responsibilities. Previously, as a Clerical Receptionist at National Credit Systems, I handled front-office calls, updated client demographics, validated disputed debts, and organized evidence and business mail.

My background in Mass Media includes writing four scripts, with two produced as short films. I earned the First Place Audience Favorite Award at the FVS End-of-semester Student Showcase in Spring 2021.

I'm certified in Social Media Marketing and Content Marketing through HubSpot Academy, and I bring video editing, photo editing, creative writing, and data organization skills to my work.

Experience

Work history, roles, and key accomplishments

NS
Current

Client Services Representative

National Credit Systems

Jun 2025 - Present (1 year 3 months)

Examine debtor documents and evidence disputing charges before forwarding information to clients. Call clients to confirm pertinent information and report accounts to credit bureaus.

NS

Clerical Receptionist

National Credit Systems

Feb 2025 - Jun 2025 (4 months)

Answered front office phone calls and connected to applicable agents or collectors. Received account information to update client demographics and validated disputed debts.

GM

Cashier/Baker

Great American Cookie & Pretzel Maker

Jul 2018 - Aug 2019 (1 year 1 month)

Baked cookies and pretzels for food preparation and greeted guests with proper greetings. Cleaned tables and chairs to provide adequate customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Valdosta State University logoVU

Valdosta State University

Bachelor of Fine Arts, Mass Media

Grade: 3.5

Pursued a Bachelor of Fine Arts in Mass Media, graduating in Spring 2023 with a GPA of 3.5.

Tech stack

Software and tools used professionally

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