Pavitra Paul

Managed client relationships and campaign delivery for 9+ client accounts, leading client calls as customer GTM owner. Designed and executed 100+ outbound LinkedIn, Email and WhatsApp campaigns, and managed LinkedIn content strategy driving significant engagement.

Conducted market research through field visits and data collection across 30+ stores to understand demand for non-food items. Developed and implemented sales and marketing strategies targeting wholesale and retail establishments across Delhi NCR.

Managed end-to-end client relationships as primary point of contact across multiple portfolios, joining ~10 client and prospect calls monthly. Oversaw 500+ client orders and 100+ active projects, and led people management expanding the team from 10 to ~50 employees.

Completed a mandatory 117-day industrial training across four core hotel departments - Front Office, Housekeeping, Food & Beverage Production, and Food & Beverage Service, achieving 100% attendance. Received a Token of Appreciation from the Front Office Department for sincerity and performance.

Grade: 8.15 CGPA

Pursued General Management with a CGPA of 8.15, graduating in 2025.

Grade: 74.2%

Completed B.Sc. in Hospitality and Hotel Administration with 74.2% in 2020.

Grade: 83.4%

Completed 12th standard with 83.4% in Commerce in 2017.

Grade: 7.6 CGPA

Completed 10th standard with 7.6 CGPA in 2015.