Paula Shepherd
@paulashepherd
Experienced HR professional specializing in leave management and compliance.
United StatesWhat I'm looking for
I am a dedicated HR professional with a strong background in employment laws and leave management. My experience as a Leave of Absence Manager at 1800Contacts has equipped me with the skills to educate employees on leave processes and ensure compliance with federal and state laws. I pride myself on building solid relationships across multiple functions and levels, which has been crucial in driving initiatives to completion.
Throughout my career, I have demonstrated project management expertise, particularly in developing and implementing Standard Operating Procedures (SOPs) for company leave policies. My role at Amazon allowed me to serve as a point of contact for employees, providing holistic case management services and driving continuous improvement initiatives. I am passionate about creating a safe and trusting environment for communication and fostering a culture of inclusivity.
Experience
Work history, roles, and key accomplishments
Leave of Absence Manager
1800Contacts
Jan 2023 - Present (2 years 5 months)
Educate employees on leave processes and ensure compliance with FMLA, ADA, and other leave laws. Collaborate with benefits teams for seamless program management and maintain organized records of leave activities. Develop SOPs for leave policies and conduct educational sessions for employees.
Accommodations Manager
Amazon.com
Oct 2021 - Jan 2023 (1 year 3 months)
Provide holistic case management for employees regarding leave plans and compliance with federal and state laws. Implement process improvements and drive continuous improvement initiatives to enhance operational efficiency.
Human Resource Business Partner
Amazon.com
Jun 2020 - Jun 2021 (1 year)
Recommend improvements in HR policies and procedures. Utilize HRIS for data management and reporting, assist managers with employee inquiries, and participate in HR investigations.
Education
Degrees, certifications, and relevant coursework
UUUtah Valley University
Bachelor of Science, Human Resource and Organizational Management
2016 - 2020
Completed a Bachelor of Science degree with a major in Human Resource and Organizational Management, focusing on the principles and practices of managing human resources effectively within organizations.
BUBriar Cliff University
Bachelor of Arts, Business Management
1997 - 2001
Earned a Bachelor of Arts degree with a major in Business Management, gaining knowledge in various aspects of business operations and management strategies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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