Open to opportunities

Paula Rodriguez

@paularodriguez

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Content and Operations Manager with a passion for digital engagement.

Colombia

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What I'm looking for

I am looking for a role that allows me to leverage my content management skills while fostering user engagement and driving sales growth.

As a dedicated Content and Operations Manager at Atrápalo since 2018, I have honed my skills in digital content management and customer engagement. My journey began in the customer service team, where I quickly recognized the importance of effective content in enhancing user experience. By 2021, my efforts were acknowledged with a promotion to Content Manager, and I took on the responsibility of managing content at a Latin American level between 2022 and 2024.

My role involves optimizing content for SEO, analyzing user feedback, and identifying areas for process improvement. I thrive on creating engaging content that resonates with users and strengthens brand relationships. My recent experience as a Sales Executive at Filadd has further enriched my understanding of customer needs and sales strategies, allowing me to exceed previous metrics as part of a collaborative team.

Experience

Work history, roles, and key accomplishments

Sales Executive

Filadd

Jan 2024 - Jan 2024 (0 months)

Proactively searched for sales opportunities via chat, focusing on understanding customer needs. Collaborated with the team to exceed previous sales metrics, enhancing user experience and digital interaction.

Sales Customer Engagement Digital Communication Team Collaboration Performance Metrics Problem Solving

Content and Operations Manager

Atrapalo

Feb 2018 - Mar 2023 (5 years 1 month)

Managed content and operations at Atrapalo, ensuring platforms were updated and organized. Optimized content for SEO and analyzed customer issues to propose efficiency improvements. Promoted from customer service to Content Manager, overseeing operations at a Latin American level.