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Patrick Szymon

@patrickszymon

Client Advisor at Oliver James who supported banking and insurance clients through enquiries, service updates, and coordinated next steps.

France

Message

What I'm looking for

I'm seeking a fully remote Client Advisor or Customer Support role, with opportunities to support clients across Europe.

At Oliver James, I was a primary contact for banking and insurance clients and professionals, responding to enquiries and coordinating next steps. I identified client requirements and provided timely updates throughout the customer journey.

At UpWider, I supported candidates and internal stakeholders with questions, scheduling, process updates, and onboarding coordination. I maintained accurate records and followed up on outstanding actions.

At SAM Recruitment / Fuse Engineering / Ambitious Group, I managed client and candidate relationships from first contact through ongoing account support. Earlier, at Deliveroo, I supported restaurant partners through sign-up and onboarding, handling 40–70 calls per day.

Experience

Work history, roles, and key accomplishments

Recruitment Consultant

Oliver James

Sep 2025 - Dec 2025 (3 months)

Acted as a primary point of contact for clients and professionals, responding to enquiries and providing timely updates. Managed high volumes of telephone conversations, follow-ups, and CRM activity while maintaining professional service.

CRM Salesforce Client Relations Communication Skills Banking Insurance

Recruiter

UpWider

Sep 2024 - Dec 2024 (3 months)

Supported candidates and internal stakeholders with questions, scheduling, process updates, and onboarding coordination. Maintained accurate records and helped improve communication between teams.

Recruitment Onboarding Communication Skills Coordination

360 Recruitment Consultant

SAM Recruitment / Fuse Engineering / Ambitious Group

Jan 2022 - Dec 2024 (2 years 11 months)

Managed end-to-end relationships with clients and candidates, from first contact through ongoing account support. Delivered regular updates by phone and email, maintained CRM records, and managed multiple priorities against targets.

CRM Client Relations Negotiation Communication Skills Time Management

Sales Development Representative

Deliveroo

Jan 2016 - Dec 2020 (4 years 11 months)

Contacted restaurant partners by phone and email, explained platform benefits, and answered service-related questions. Managed a high-volume pipeline of 40–70 calls per day and tracked customer interactions and next actions.

Sales CRM Communication Skills Pipeline Management Customer Service