Patrick Leach
@patrickleach
I am an operations leader with 15+ years driving team performance, process improvement, and successful event delivery.
United StatesWhat I'm looking for
I have 15+ years of leadership and operations experience in fast-paced environments, focused on team management, process improvement, and customer service.
As Operations Supervisor at Bon Appétit, I supervise daily operations, manage inventory and ordering processes, develop staffing schedules, and lead event planning and execution to ensure client satisfaction.
Previously as a Team Manager and Team Lead, I directed and trained staff, monitored compliance with policies, safety, and quality standards, maintained records, and supported clients and team members with attention to special needs and accommodations.
I hold Supervisor Training, Celiac & Allergy Awareness, and a ServSafe Manager certificate (valid through 2027), and I thrive on designing workflows, solving problems, and delivering measurable operational improvements.
Experience
Work history, roles, and key accomplishments
Operations Supervisor
Bon Appétit
Apr 2022 - Present (3 years 5 months)
Supervise daily operations and a team to ensure efficiency and quality standards; manage inventory and ordering to optimize resources and control costs, develop staffing schedules, and lead event planning to ensure client satisfaction.
Team Manager
Bon Appétit Management Company
Aug 2014 - Apr 2022 (7 years 8 months)
Directed and trained staff to maintain high performance and meet operational deadlines; managed compliance with policies, safety, and quality standards while maintaining records and supporting client needs.
Team Lead
Saga Inc
Apr 2011 - Aug 2014 (3 years 4 months)
Coordinated day-to-day tasks in a high-volume environment, mentored and trained team members, and ensured consistent quality and service delivery.
Education
Degrees, certifications, and relevant coursework
JCJackson College
Some College, Graphic Design and Video Design
Completed some college coursework in graphic design and video design at Jackson College, focusing on design and media production.
Jonesville Alternative High School
High School Diploma, General Education
Earned a High School Diploma from Jonesville Alternative High School, completing secondary education requirements.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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