Patrick Belfon

Successfully led diverse technical support initiatives within the SWIFT ecosystem, overseeing support and maintenance of SWIFT Alliance and ensuring seamless operations and compliance. Played a pivotal role in the SWIFT ISO20022 migration, providing expert guidance to business and IT teams on message processing and interfacing. Spearheaded efforts to ensure compliance with SWIFT's Customer Securit

Provided comprehensive support to SWIFT applications, including Swift Alliance Warehouse, CREST, SAA, SAG, and Web platforms, ensuring business and BAU functionality while maintaining system integrity. Conducted end-to-end investigations, troubleshooting issues from the Bravura platform to the S.W.I.F.T. network, and resolved incidents promptly. Consulted with senior leaders and the business on th

Worked within the Financial Services Division on the payment transformation programme, upgrading the SWIFT infrastructure estate to version 7.6 across various environments. Integrated a payments solution with existing banking applications, processing messaging, transformation, and integration involving sanctions screening and GPP systems. Contributed to custom development and enhancements within p

Directed a team of six employees and provided individualized training on SWIFT infrastructure, enhancing security within the environment. Planned and created effective roadmaps to review technical architecture and assess the landscape from a security perspective, offering recommendations for uninterrupted improvements. Led all aspects of assigned projects, including the delivery of the R7.5 releas

Delivered subject matter expertise and ensured the installation of Linux platform compliant SWIFT Alliance versions within the estate, serving as a cybersecurity and SWIFT SME. Complied with the latest Attestation requirements for the SWIFT Customer Security Program in close collaboration with management teams. Headed and conducted feasibility exercises for investigating orchestration software and

Installed and upgraded Crest, SWIFT Alliance Access, and Web-Platform applications on the Unix platform. Supported development teams and business users in troubleshooting problems, offering creative and long-term solutions. Played a vital role in the migration from 7.1 and 7.2 to 7.3 BAU activities, ensuring application availability and overseeing quarterly failovers.

Provided specialized knowledge and support as a SWIFT Subject Matter Expert. Contributed to the efficient operation and resolution of SWIFT-related issues within the organization. Ensured compliance with SWIFT standards and protocols.

Served as an Application Support Analyst, providing technical assistance and resolving application-related issues. Ensured the continuous availability and optimal performance of various applications. Collaborated with development and business teams to address user needs.

Provided essential production support, ensuring the smooth operation of critical systems. Addressed and resolved various technical issues in a timely manner. Collaborated with teams to maintain system stability and performance.

Provided technical support for various systems and applications within the organization. Assisted users with technical issues and ensured smooth operation of IT infrastructure. Contributed to maintaining system integrity and security.

Specialized in SWIFT application support, ensuring the functionality and reliability of SWIFT-related systems. Troubleshot and resolved complex application issues, minimizing downtime. Provided expert guidance on SWIFT protocols and operations.

Studied Information Systems Management at the University of Liverpool. This program provided a comprehensive understanding of managing information systems within various organizational contexts.

Completed studies in Electronics at Kingston College of Further Education. This education provided foundational knowledge in electronic principles and applications.

Obtained an ONC Certificate in Electronics from Carshalton College of Further Education. This certificate signifies a foundational understanding of electronics.