Patricia Marie Galang
@patriciamariegalang
I manage medical records and administrative workflows for legal cases. Handling end to end medical records retrieval and organization.
PhilippinesWhat I'm looking for
At Perlmutter & Pourshalimi Law Firm, I prepare medical and billing-record request letters, coordinate invoice approvals, and manage records for elder abuse cases. I also support client phone intakes and provide administrative assistance across the firm.
Previously at Valor Global Philippines, I facilitated product-specific training, developed learning materials from client feedback, supported escalated calls, and delivered coaching through agent-performance data. I was recognized with the Leaders of Valor Award in January 2024.
My background also includes appointment setting at C3 Tech Targeting and healthcare customer support at IQOR and Alorica, where I assisted customers and patients with billing, insurance claims, benefits, eligibility, and general inquiries.
Experience
Work history, roles, and key accomplishments
Medical Records Specialist & Administrative Assistant
Perlmutter & Pourshalimi Law Firm
Dec 2024 - Present (1 year 9 months)
Prepared request letters for medical and billing records, coordinated with paralegals for approval of invoices, and managed end-to-end acquisition of records for elder abuse cases. Conducted phone intakes and provided administrative support.
Education
Degrees, certifications, and relevant coursework
University of Perpetual Help System
Bachelor of Science, Tourism Management
Completed a Bachelor of Science in Tourism Management in 2012.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
Skills
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