PATRICIA DE LA ROCA
@patriciadelaroca
I examine insurance compliance and resolve complex property and casualty claims.
What I'm looking for
I'm an Associate Insurance Compliance Officer at the California Department of Insurance, where I examine insurers, managing general agents, and third-party administrators for compliance with California insurance laws and regulations.
Previously, I handled complex property and casualty claims remotely at Stillwater Insurance and Pacific Specialty Insurance, managing investigations, coverage decisions, damage assessments, reserves, negotiations, and settlements. I've analyzed policy language, used Xactimate to review damage estimates, maintained regulatory claim-handling compliance, and identified potential fraud indicators.
With a decade in property and casualty claims adjusting and a BA in Criminal Justice, I'm ready to bring my insurance knowledge and transferable skills to a role with broader responsibilities and opportunities for personal growth.
Experience
Work history, roles, and key accomplishments
Associate Insurance Compliance Officer
CA Department of Insurance
Apr 2026 - Present (4 months)
Conduct comprehensive examinations of insurance entities to evaluate compliance with California laws and regulations. Prepare detailed examination reports and communicate findings to insurance company executives.
Property and Casualty Claims Adjuster
Stillwater Insurance
Jul 2025 - Apr 2026 (9 months)
Investigate complex claims involving moderate to large loss damages and determine applicable coverage. Negotiate settlements and maintain strict adherence to Department of Insurance claim handling regulations.
Property and Casualty Claims Adjuster
Pacific Specialty Insurance
Apr 2022 - Jul 2025 (3 years 3 months)
Managed full lifecycle of complex property and casualty claims, including investigation, coverage determination, and settlement. Mentored new adjusters and identified potential fraud indicators.
Education
Degrees, certifications, and relevant coursework
California State University, Fullerton
Bachelor of Arts, Criminal Justice
Bachelor of Arts in Criminal Justice from California State University, Fullerton.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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