Open to opportunities

parker duplago

@parkerduplago

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Operations leader skilled in process optimization and client-facing leadership.

United States

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What I'm looking for

I am looking for a role that challenges me and allows for growth, ideally in a dynamic environment where I can leverage my operational expertise to drive efficiency and team success.

I am an operations leader with a proven track record of building high-performing teams and streamlining workflows in fast-paced environments. Currently, I serve as the Vice President of Operations at RepairBit, where I have successfully directed day-to-day operations across a team of over 90 staff. My efforts have tripled our monthly output from 10,000 to 30,000 units, showcasing my ability to drive efficiency and deliver results under pressure.

Throughout my career, I have designed training programs, developed scalable SOPs, and implemented performance dashboards to track productivity and quality. My experience includes negotiating vendor pricing to secure significant discounts and presenting key metrics to C-suite executives to influence strategic direction. I thrive in cross-functional roles, collaborating with clients, vendors, and executives to achieve operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Vice President of Operations

Current

RepairBit

Nov 2024 - Present (8 months)

Directed all day-to-day operations across 90+ staff and 4 direct reports, tripling monthly output from 10,000 to 30,000 units. Built performance dashboards and implemented KPIs to track productivity and quality across departments.

Operations Management KPIs Strategic Planning SOP Development Leader Standard Work

Special Projects – Auditor Lead

RepairBit

Oct 2023 - Present (1 year 9 months)

Managed a multi-state litigation-adjacent operations project; served as client point of contact and internal liaison. Scheduled and managed 24/7 rotating field teams and handled live operational issues.

Project Management Client Relations Litigation Support Scheduling

Warehouse Operations Manager

RepairBit

Aug 2023 - Present (1 year 11 months)

Scaled fulfillment operations 5x by rebuilding scheduling, inventory, and layout systems. Hired 50+ frontline and supervisor staff through direct interviewing and recruiting.

Inventory Management Recruitment Automation 5S Methodology

Miner Maintenance Lead

RepairBit

Aug 2022 - Present (2 years 11 months)

Coordinated repair and installation of over 10,000 ASIC miners across five sites, standardizing field processes. Developed SOPs to reduce misdiagnosis and rework; maintained uptime on 12,000+ units.

ASIC Miner Repair Field Operations SOP Development Logistics Telehandler Operation Process Standardization

Crypto & Options Trader

Self-Directed

Jan 2019 - Present (6 years 6 months)

Built and executed trading strategies across options, spot, and futures markets. Experienced in DeFi, technical analysis, and sentiment-driven risk management.

Options Trading Futures DeFi Risk Management Trading strategies

E-Commerce Business Owner

Shopify

Jan 2017 - Present (8 years 6 months)

Built and sold high-converting niche eCommerce stores; each generating $2,000+ in revenue. Managed branding, sourcing, marketing, and fulfillment.

Ecommerce Shopify Branding Product Sourcing Digital Marketing order fulfillment Business Management

Education

Degrees, certifications, and relevant coursework

Case Western Reserve University

Bootcamp Certificate, Cybersecurity

2023 - 2024

Completed a comprehensive cybersecurity bootcamp, gaining practical skills in various cybersecurity domains. Focused on industry-relevant tools and techniques to prepare for a career in cybersecurity.

Coursera

Professional Certificate, Cybersecurity

2023 - 2024

Earned a Google Cybersecurity Professional Certificate through Coursera. Developed foundational knowledge and practical skills in cybersecurity, covering topics essential for entry-level roles.