Parameswari Ilango
@parameswariilango
Proactive sales and customer service professional with 3+ years experience.
What I'm looking for
I am a proactive and results-oriented Sales and Customer Service Professional with over three years of experience in digital marketing, insurance, and healthcare sectors. My expertise lies in lead generation, remote sales, and CRM management, where I have consistently achieved KPIs and built strong client relationships. I pride myself on delivering top-notch support and effective communication, which has been pivotal in my career.
Currently, I serve as a Sales Executive at Galaxy Ads, where I promote digital marketing services to clients both locally and internationally. My role involves generating leads, conducting virtual client meetings, and ensuring post-sale follow-ups. Previously, I worked as a Customer Support Representative and an ECG Monitor Analyst, where I honed my skills in client communication and team management. I am now seeking a remote sales role with a US-based company to leverage my skills in consultative selling and contribute to business growth.
Experience
Work history, roles, and key accomplishments
Sales Executive
Galaxy Ads
Jan 2024 - Present (1 year 5 months)
Promoted digital marketing services to local and international clients through outbound calling. Generated leads, followed up with prospects, and successfully closed deals. Conducted client meetings virtually and ensured post-sale follow-ups.
ECG Monitor Analyst
Cardiac Minds Pvt Ltd
Jan 2022 - Jan 2024 (2 years)
Reviewed ECG reports and coordinated with healthcare clients across India and US. Managed team work reports and organized internal meetings. Maintained accurate service documentation and delivered time-sensitive results.
Customer Support Representative
Allins Wealth Pro Pvt Ltd
Sep 2021 - Jan 2022 (4 months)
Processed insurance claims and collected on-site evidence for verification. Delivered client support over calls and trained new hires for better service communication. Maintained daily reports and logs for team performance analysis.
Education
Degrees, certifications, and relevant coursework
St. Joseph College of Arts and Science
Bachelor of Commerce, Commerce
2018 - 2021
Completed a Bachelor of Commerce (B.Com) focusing on various aspects of commerce, finance, and business management.
Immaculate Heart of Mary Hr. Sec. School
Higher Secondary Certificate, Higher Secondary Education
2016 - 2018
Completed Higher Secondary Education with a focus on foundational subjects necessary for further studies in commerce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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