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Pankaj Kumar Pandey

@pankajkumarpandey

Hotel General Manager at Hotel The Kabir Residency, leading its pre-opening and opening through operational setup and launch.

India

Message

What I'm looking for

My goal is to deliver world-class hospitality experiences while building sustainable success for my organization.

At Hotel The Kabir Residency, I’m leading hotel operations and the pre-opening process, from project readiness through soft opening and stabilization.

I coordinate recruitment and training, operational systems, and setup across hotel departments. I also work with owners, consultants, and senior management on budgets and business strategy.

At Virasat Haveli, I managed daily hotel operations, guest experience, budgets, and revenue growth, while coordinating teams across departments.

Earlier, I managed venue operations and development at Bull Event Management (P) Ltd, including weekly schedules for 90–100 employees across five venues and branches. My experience also includes hotel operations, venue management, and event delivery.

Experience

Work history, roles, and key accomplishments

Current

General Manager Operations and Pre-Opening

Current

Hotel The Kabir Residency

Aug 2026 - Present (2 months)

Directed overall hotel operations and led pre-opening activities. Managed recruitment, SOP development, and drove revenue and profitability strategies.

Pre Opening Management Hotel Operations Team Building SOP Development Revenue Management Procurement Vendor Management Hotel PMS Implementation

General Manager

Hotel SGT Plaza Sarnath

May 2026 - Jul 2026 (2 months)

Managed overall hotel operations, revenue, and profitability. Led rooms division, F&B, banquets, sales, HR, and administration.

Hotel Operations Revenue Management Team Leadership Budgeting Cost Control Guest Satisfaction SOP Implementations

General Manager

The Park Green Hotel and Resort

Dec 2025 - Apr 2026 (4 months)

Oversaw day-to-day hotel operations, managed budgets, and developed sales strategies. Monitored ADR, RevPAR, and guest feedback on OTA platforms.

Hotel Operations Budget Management Sales Strategy Revenue Management Guest Relations Corporate Trainer Compliance

General Manager

Virasat Haveli

Nov 2017 - Jul 2025 (7 years 8 months)

Ensured smooth daily operations and high standards across departments. Led team leadership, strategic planning, guest experience, revenue growth, and financial oversight.

Operational Excellence Team Leadership Strategic Planning Guest Experience Revenue Management Financial Oversight Reputation Management

Head Venue Operations and Development

Bull Event Management (P) Ltd

Dec 2017 - Nov 2020 (2 years 11 months)

Created work schedules for 90-100 employees across venues, implemented company policies, and managed daily operations. Conducted employee evaluations and developed incentives.

Operations Management Team Leadership Staff Scheduling Performance Evaluation B2B Sales Vendor Management