Pankaj Bhatt
@pankajbhatt2
Business operations professional focused on data analysis and process improvement to drive efficient, student-centered outcomes.
What I'm looking for
I’m a motivated Business Operations professional aspiring to grow with Skills in efficient operations. At Physics Wallah, I managed day-to-day business operations, coordinating with academic, sales, and support teams to improve process efficiency and service delivery across workstreams.
I monitor performance metrics and prepare reports for data-driven decision-making, while handling documentation, scheduling, and internal communication to maintain operational accuracy. I identify process gaps, contribute to continuous improvement, and support onboarding and training—using tools like MS Excel/Google Sheets and MS Office to strengthen workflow coordination and communication.
Experience
Work history, roles, and key accomplishments
Business Operations Associate
Physics Wallah
Dec 2024 - Dec 2025 (1 year)
Managed day-to-day business operations to ensure smooth workflow across academic, sales, and support teams. Prepared MIS and performance reports, maintained documentation and internal communication, and supported process improvement through continuous follow-ups.
Education
Degrees, certifications, and relevant coursework
Soban Singh Jeena University
Graduation
2024 -
Pursuing graduation at Soban Singh Jeena University, Almora (started in 2024).
UK Board
12th (Higher Secondary)
2021 -
Completed 12th education under UK Board (started in 2021).
UK Board
10th (Secondary)
2019 -
Completed 10th education under UK Board (started in 2019).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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