Open to opportunities

Mehthab S

@mehthabs

Message

Operations professional driving efficient workflows, CRM accuracy, and reliable operational support.

India

Message

What I'm looking for

I seek an operations role where I can streamline workflows, manage CRM and MIS reporting, support cross-functional teams, and grow into broader operational leadership within a collaborative organisation.

I am a dedicated Operations Associate with 5+ years of hands-on experience across educational, corporate, and startup environments. I specialize in operations coordination, scheduling, CRM management, MIS reporting, and administrative support.

I have a proven track record of implementing SOPs, maintaining accurate records, and streamlining daily workflows to ensure seamless organisational functioning. I improved client response times through diligent CRM maintenance and created operational and financial reports to inform management decisions.

My experience ranges from admissions processing and faculty coordination to audit assistance and basic accounting tasks like fee management and bank reconciliation. I have supervised staff, organised events, and maintained strong cross-team communication and vendor coordination practices.

I bring strong attention to detail, proactive problem-solving, and reliable stakeholder communication. I am comfortable with MS Excel, Google Workspace, CRM software, Tally (basic), and tools such as Canva to support operational and reporting needs.

Experience

Work history, roles, and key accomplishments

Operations Associate

P-Mac Machines

Jan 2025 - Sep 2025 (8 months)

Supported daily operational workflows including customer service, scheduling, CRM maintenance and MIS reporting, improving client response time and providing accurate fund flow insights to management.

Operations Coordination CRM Management Scheduling Fund Flows MS Excel

Operations & Academic Coordinator

Elance Learning Provider

Dec 2023 - Dec 2024 (1 year)

Managed academic and administrative operations including class scheduling, session tracking, faculty coordination and student database maintenance to improve scheduling accuracy and operational efficiency.

Scheduling Database Management Student Services Process Improvement Documentation CRM Google Workspace

Operations Manager

Puzzle Institute of Excellency

Jun 2021 - Nov 2023 (2 years 5 months)

Oversaw institute operations including admissions, scheduling and staff supervision; developed SOPs and administrative systems during pre-launch and early operations to ensure smooth multi-departmental functioning.

Operations Management SOP Development Admissions Staff Supervision Event Coordination Scheduling MS Office

Office Administrator

IAM Business School

Aug 2019 - Mar 2020 (7 months)

Managed front-office operations, student documentation and visitor management while supporting fee collection, invoice processing and bank reconciliation to maintain financial accuracy and timely reporting.

Documentation Management Fees Invoice Processing Bank Reconciliation Customer Service Excel

Audit Assistant

CA Salih & Associates

Dec 2018 - Jul 2019 (7 months)

Assisted in financial audits by preparing audit documentation, performing ledger reviews and supporting tax filing and compliance checks to ensure accurate reporting.

Ledger Reviews Audit Support & Compliance Data Entry Report Preparation Analytical Skills