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Pam H

@pamh

Message

I coordinate accurate operations, records, reporting, and data reconciliation workflows.

United States

Message

What I'm looking for

I'm looking for an operations, project coordination, or analyst role where I can improve workflows, maintain accurate records and reporting, resolve discrepancies, and support cross-functional teams.

At Delaware Freeport, I coordinate daily client orders, manage processing queues, and maintain accurate data transfer across systems. I resolve client discrepancies, produce inventory and compliance reports, and identify workflow improvements that reduce errors.

Previously at Exam Master Corporation, I recruited and supported medical authors and reviewers, tracked submissions, payments, and invoices, and proofread exam content before portal publication. I maintained detailed records that supported cross-functional collaboration and metric reporting.

During my time at HSBC Bank USA, I reviewed client transactions, reconciled financial data, escalated critical issues, and produced reporting for Client Management decision-making. I bring hands-on experience in records management, documentation, healthcare monitoring, medical terminology, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Delaware Freeport

Jan 2021 - Present (5 years 9 months)

Review and process daily client orders, manage order queues, and ensure accurate data transfer across systems. Serve as primary point of contact for client inquiries, maintain digital records, and generate inventory and compliance reports.

Data Entry Order Management Queue Management Digital Records Management Compliance Reporting Microsoft Office Cross Functional Collaboration

Project Coordinator

Exam Master Corporation

Jan 2019 - Dec 2020 (1 year 11 months)

Recruited medical authors and reviewers, tracked submissions and payments, and proofread exam content. Maintained detailed records to support cross-functional collaboration and metric reporting.

Recruitment Communication Skills Proofreading Record keeping Cross Functional Collaboration Metric Reporting

Senior Business & Risk Analyst

HSBC Bank USA

Jan 2006 - Dec 2018 (12 years 11 months)

Reviewed client account transactions, identified errors and discrepancies, and escalated critical issues to maintain compliance. Analyzed financial data trends, produced reports, and collaborated on process improvements and data reconciliation.

Data Analysis Risk Management Compliance Financial Reporting Process Improvement Data Reconciliation Documentation