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Pamela Mothibe

@pamelamothibe

Data Capturer with customer care experience at Vodacom, where I updated customer records accurately and handled sensitive data confidentially.

South Africa

Message

What I'm looking for

I’m seeking a Data Capturing or IT Support role where I can use my customer service, data accuracy, and networking fundamentals while continuing to learn.

At Vodacom, I assisted customers with prepaid and contract queries, updated customer records accurately, and handled sensitive data confidentially.

At Best Life Financials, I sold life insurance policies, explained cover options, processed applications, and maintained client records.

At UBFC Gym, I handled cash transactions and registered members while maintaining databases and keeping client information confidential.

I completed Cisco Networking Academy’s Networking Basics training, covering IPv4/IPv6 addressing, router connectivity, secure wireless router configuration, and network troubleshooting. I’m seeking a Data Capturing or IT Support role where I can apply my customer service, data accuracy, and networking fundamentals.

Experience

Work history, roles, and key accomplishments

Customer Care

Vodacom

Sep 2024 - Aug 2025 (11 months)

Assisted customers with prepaid and contract queries, handled sensitive data with confidentiality, updated customer records accurately, and resolved queries efficiently while meeting performance targets.

Customer Service Data Confidentiality Data Entry Problem Solving Communication Skills

Life Insurance Sales Representative

Best Life Financials

Jul 2024 - Aug 2024 (1 month)

Sold life insurance policies, educated clients on cover options, processed applications, maintained client records, and built strong customer relationships while consistently meeting sales targets.

Sales Customer Relationship Management Insurance Data Entry Communication Skills

Cashier & Membership Registrar

UBFC Gym

Dec 2022 - Jun 2023 (6 months)

Handled cash payments and transactions, registered new members, maintained databases, provided efficient customer service, and ensured confidentiality of client information.

Cash Handling Customer Service Data Entry Database Management Confidentiality

Education

Degrees, certifications, and relevant coursework

Cisco Networking Academy

Networking Basics, Networking

Completed Networking Basics certification in July 2026, covering IPv4/IPv6 addressing, secure wireless router configuration, and network connectivity troubleshooting.