Pamela Fabriani
@pamelafabriani
Customer relations and logistics specialist focused on seamless service for B2B clients.
ItalyWhat I'm looking for
I am a customer relations and logistics specialist with hands-on experience managing end-to-end equipment rentals and premium vehicle deliveries, coordinating fleet logistics, and executing detailed administrative and contract workflows. At Kiloutou Italia and Agricar I handled complex client needs daily, used Salesforce for operations, and ensured high standards of service and accuracy.
Currently completing a Bachelor's in Corporate Communication while working full-time, I bring attention to detail, strong problem-solving, and adaptability to remote-friendly roles. I am fluent in Italian and English (B2), experienced with Microsoft Office, Google Workspace, CRM tools, and basic content creation, and I aim to be a dependable point of reference for international customers in a remote position.
Experience
Work history, roles, and key accomplishments
Customer Relations Specialist
Kiloutou Italia S.p.A
Apr 2024 - Present (1 year 11 months)
Manage end-to-end customer journey for equipment rentals and coordinate complex fleet logistics and stock to ensure B2B clients receive required machinery on time; oversee contract verification and administrative workflows with high attention to detail.
Sales Operations Specialist
Agricar S.p.A
Jan 2023 - Apr 2024 (1 year 3 months)
Managed final delivery phase for premium vehicles as main contact for high-end clients, supervised sales contracts and ensured smooth handoffs between sales and back-office, and handled daily accounting and administrative tasks in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
IULM University (Libera Università di Lingue e Comunicazione IULM)
Bachelor's Degree, Corporate Communication and Public Relations
Currently enrolled as a working student in the Bachelor's Degree program in Corporate Communication and Public Relations while working full-time.
University of Pavia
Communication, Innovation and Marketing
2018 - 2022
Completed core exams in marketing and digital communication in the Communication, Innovation and Marketing program.
Istituto Tecnico Economico (Corporate)
High School Diploma, International Relations and Marketing
2018 - 2018
High school diploma in International Relations and Marketing with focus on economics, marketing, and foreign languages.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
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