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Adrian GoulartAG
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Adrian Goulart

@adriangoulart

International logistics pricing analyst at Rentalog Global Logistics who prepared customized freight proposals and improved quotation turnaround time and accuracy.

Italy
Message

At Rentalog Global Logistics, I prepared customized import and export proposals in response to B2B quotation requests, accounting for customer requirements and service constraints.

I reviewed pricing components and validated data to improve quotation turnaround time and accuracy. I also supported key accounts and the commercial team by tracking requests in CRM and following up.

Before moving into pricing, I handled B2B service requests at Rentalog Global Logistics, keeping customers and international partners informed and coordinating service documentation.

At ES Logistics and SMX Logistics, I supported customer inquiries, documentation checks, partner coordination, and follow-up on open requests. I’m currently pursuing an M.Sc. in Service Management at University of Bologna.

Experience

Work history, roles, and key accomplishments

RL

Pricing Analyst - Import & Export

Rentalog Global Logistics

Jun 2024 - Sep 2025 (1 year 3 months)

Handled high volume of B2B quotation requests, preparing customized proposals and improving turnaround time and accuracy. Supported key accounts and commercial team using CRM and internal records.

RL

Customer Service Specialist

Rentalog Global Logistics

Mar 2022 - Jun 2024 (2 years 3 months)

Managed B2B service requests from inquiry through follow-up, keeping customers and partners informed. Reviewed documentation and coordinated with external providers to prevent errors and delays.

SL

Customer Service

SMX Logistics

Mar 2020 - Apr 2021 (1 year 1 month)

Assisted business customers with service requests, documentation checks, and follow-up. Coordinated with external partners and internal teams to support accurate, timely service.

Education

Degrees, certifications, and relevant coursework

University of Bologna logoUB

University of Bologna

Master of Science, Service Management

2026 -

Pursuing a Master of Science in Service Management, expected to complete in the future.

Universidade do Vale do Itajaí logoUI

Universidade do Vale do Itajaí

Bachelor of Arts, International Relations

2019 - 2023

Earned a Bachelor of Arts in International Relations from Universidade do Vale do Itajaí from 2019 to 2023.

Tech stack

Software and tools used professionally

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