Open to opportunities

pamela ewuga

@pamelaewuga

I drive healthcare sales and customer success through high-volume outreach, patient coordination, and CRM-led follow-up.

Nigeria

Message

What I'm looking for

I'm looking to leverage my healthcare industry knowledge, outbound sales experience, and client relationship skills as a Sales Development Representative in healthcare staffing.

At Goals Plastic Surgery, I conduct outbound outreach to prospective patients, educating 300+ individuals on surgical procedures and pre/post-operative requirements. I reorganized appointment coordination to increase consultation bookings by 25% and helped reduce patient wait times by 15%.

Previously at Report Owls LLC, I managed 30+ personalized client consultations daily and negotiated disputed accounts with creditors and credit bureaus, achieving a 90% resolution rate within 48 hours. I also developed tailored financial strategies that contributed to a 25% increase in credit score improvements within six months.

I'm experienced in CRM management, patient and client relationship building, HIPAA-compliant documentation, and professional outreach to U.S.-based customers. I'm seeking to bring my healthcare knowledge and sales experience to a Sales Development Representative role in healthcare staffing.

Experience

Work history, roles, and key accomplishments

Current

Medical Sales Representative

Current

Goals Plastic Surgery

Feb 2023 - Present (3 years 7 months)

Conducted outbound calls to prospective patients, educating 300+ individuals on surgical procedures and pre/post-operative requirements. Managed patient appointment scheduling and coordination, achieving a 25% increase in consultation bookings.

Outbound Calling Patient Education Appointment Scheduling HIPAA compliance CRM Healthcare Sales