Pallavi Joag

I've managed domestic and international travel operations for individual and group travelers for more than 11 years, from customized itineraries and bookings to logistics, documentation, and post-tour support.

I’ve coordinated educational tours, industrial visits, family holidays, and corporate travel, including student groups exceeding 1,000 participants. I build strong relationships with hotels, transport operators, guides, destination partners, and clients to deliver smooth, customer-focused experiences.

As Restaurant Owner and Operations Manager at The Fish N Grill in Pune, I managed daily seafood restaurant operations including staffing, procurement, inventory, vendor negotiations, cost control, and customer service. I supervised kitchen and service teams while maintaining hygiene, food safety, quality, and guest-satisfaction standards.

I also support website content, social media promotion, online engagement, and marketing activities. My hands-on business background is grounded in practical problem solving, service quality, team leadership, and operational excellence.