Hitesh Nautiyal
@hiteshnautiyal
Hospitality operations manager driving quality, compliance, and guest-focused performance.
IndiaWhat I'm looking for
I am a hospitality operations leader with over 10 years of experience in hotel operations, food & beverage management, quality assurance, and risk mitigation. I have led multi-unit teams, driven revenue and cost-control initiatives, and implemented assurance frameworks to maintain regulatory compliance and high service standards.
I combine strategic planning, process improvement (HACCP, SOPs), audit and data-analysis skills (Power BI, SAP, Oracle, MICROS) with hands-on F&B and guest-experience expertise to enhance operational efficiency and business performance.
Experience
Work history, roles, and key accomplishments
Restaurants Manager
Taj West End
Jul 2022 - Mar 2025 (2 years 8 months)
Oversaw daily restaurant and bar operations, drove revenue and promotional initiatives, and developed menus and partnerships to expand revenue streams while maintaining service and quality standards.
Assistant Manager
Fortune Park Hotels Ltd.
Jul 2016 - Jun 2022 (5 years 11 months)
Supported food & beverage operations to achieve sales and labor targets, contributed to menu planning and marketing initiatives, and maintained departmental manuals to ensure consistent standards and profitability.
Manager - Operations
Corporate Business Assurance
Managing and maintaining operations and assurance frameworks to ensure regulatory compliance, risk mitigation, and quality across hospitality functions; implemented process improvements and led audit activities to strengthen controls.
Education
Degrees, certifications, and relevant coursework
Institute of Hotel Management, Catering & Nutrition, Pusa
Bachelor of Science, Hospitality and Hotel Administration
2013 - 2016
Completed a B.Sc. in Hospitality and Hotel Administration focusing on hotel operations and service management.
Spring Meadows Public School
AISSCE (Class XII), Senior Secondary Education
2011 - 2012
Completed AISSCE (Class XII) providing foundational academic qualifications for higher education.
Spring Meadows Public School
AISSE (Class X), Secondary Education
2009 - 2010
Completed AISSE (Class X) providing secondary education credentials.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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