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Pallavi AK

@pallaviak

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I grow high-value brand accounts, strengthen client partnerships, and improve agency profitability and delivery.

Singapore

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What I'm looking for

I'm looking to lead client services, account management, or branding work where I can grow strategic client partnerships, develop teams, improve operations, and build profitable, high-value accounts.

I've led client services and account management at Elmwood Brand Consultancy and Holmes & Marchant in Singapore, building trusted senior-client partnerships, improving delivery systems, and leading high-performing teams. At Elmwood, I led 15 client servicing professionals and partnered with leadership on forecasts, budgets, revenue reporting, resources, and vendors.

At Holmes & Marchant, I grew the agency's largest account from zero to S$4M in annual billings and supported a brand expansion into 50 countries, two categories, and several new product developments within six months. I bring hands-on experience in branding, commercial strategy, financial management, operational improvement, and cross-functional project delivery.

Experience

Work history, roles, and key accomplishments

Director of Client Services

Elmwood Brand Consultancy

Jun 2021 - May 2022 (11 months)

Led a team of 15 client servicing professionals, developed strategic client relationships, and partnered with the Managing Director and CFO on financial forecasting and budgeting. Spearheaded pricing strategies and operational improvements that maximized revenue and improved financial visibility.

Client Services Account Management Team Leadership Financial Forecasting Budget Management Revenue Reporting Resource Management Vendor Management Process Improvement Pricing Strategy

Group Account Director

Holmes & Marchant

Apr 2017 - Jun 2021 (4 years 2 months)

Managed complex projects and led new business development, growing the agency's largest account from zero to S$4M in annual billings. Led an extended team of 8 and drove cross-functional collaboration, contributing to a brand's expansion into 50 new countries and its entry into the €1 Billion club.

Account Management New Business Development Team Leadership Project Management Budget control Resource Planning Strategic Consulting

Account Director

Holmes & Marchant

Apr 2017 - Jun 2021 (4 years 2 months)

Managed key client accounts, developed strategies and tailored solutions, and coordinated with creative, strategy, and production teams. Oversaw budgeting, proposals, and financial reporting to maintain profitability.

Account Management Strategy Development Budgeting Financial Reporting Team Leadership

Account Director

pi Global

Jun 2013 - Sep 2014 (1 year 3 months)

Oversaw key accounts and managed cross-office operations between London and Mumbai. Led a team to deliver strategic and creative branding solutions for major clients.

Account Management Team Leadership Project Management Budget Management Resource Management