Palesa Shalot Moloi

I am an enthusiastic and dedicated customer service agent with a strong background in hospitality and client relations, focused on creating positive experiences through clear communication and active listening.

Across roles from Hertz Car Rental to head waitress and assistant manager at The Square Restaurant, I have managed floor operations, trained staff, handled customer feedback, and maintained high satisfaction ratings, earning a promotion for leadership and service performance.

I bring attention to detail, a positive attitude, and practical skills in improving customer experience and Microsoft Office, and I am seeking to contribute these strengths to a dynamic organization that values excellent customer care.