As a freelance Virtual Assistant, I supported South African businesses and entrepreneurs with remote administration and client service. I managed correspondence and responded to client inquiries across phone, email, and WhatsApp Business.
I coordinated executive schedules using Google Calendar and Calendly, and arranged local and cross-border business travel within the SADC region. I also maintained CRM databases and digital filing systems across Microsoft 365 and Google Workspace.
My work also included invoicing, expense reporting, outbound lead screening, and social media updates. I drafted presentations, proposals, and market research reports to provide leadership with insights for strategic decisions.
