Palesa Bogoshi
@palesabogoshi
Property Practitioner at Seeff Properties coordinating residential sales and rentals from enquiry through conclusion.
South AfricaWhat I'm looking for
At Seeff Properties, I support residential sales and rental transactions across Midrand, Kyalami and Waterfall, from initial enquiry through conclusion. I prepare transaction documents, track milestones and coordinate communication among clients and other stakeholders.
At Bolt Storage, I provide remote customer experience and operational support, managing more than 800 customer interactions per month. Previously, at Amazon, I supported international customers across email, live chat and phone, and progressed into Seasonal Resolution Specialist and Team Leader responsibilities.
Experience
Work history, roles, and key accomplishments
Customer Experience Agent
Bolt Storage
Aug 2025 - Present (1 year 2 months)
Provide remote customer experience and operational support to a US-based organisation, managing enquiries, service requests, and case notes across multiple systems. Investigate queries and coordinate solutions with colleagues via Slack and Google Workspace.
Property Practitioner
Seeff Properties
Aug 2024 - Present (2 years 2 months)
Support residential sales and rental transactions from initial enquiry through conclusion, managing listings, documentation, and stakeholder coordination. Track transaction milestones and compliance requirements while preparing Offers to Purchase and lease documentation.
Supported international customers across email, live chat, and phone in a high-volume remote environment, managing cases from initial contact through resolution. Investigated complex account, order, delivery, payment, and return queries while maintaining high customer satisfaction and reducing handling time.
Education
Degrees, certifications, and relevant coursework
Property Practitioners Regulatory Authority (PPRA)
PPRA Practical Training, Real Estate
Completed all required modules of PPRA Practical Training; full-status Property Practitioner designation forthcoming.
SkySlope Learning and Development
SkySlope Brokerage Administration and Transaction Management Training, Brokerage Administration and Transaction Management
Completed SkySlope Brokerage Administration and Transaction Management Training in October 2026.
University of South Africa
Bachelor of Arts, Communication Science
Completed a Bachelor of Arts in Communication Science in 2021.
Property Practitioners Regulatory Authority (PPRA)
PDE4 Professional Designation Examination, Real Estate
Passed the PDE4 Professional Designation Examination.
Property Practitioners Regulatory Authority (PPRA)
NQF Level 4 Real Estate, Real Estate
Exempted from NQF Level 4 Real Estate.
TEFL
TEFL Certificate, Teaching English as a Foreign Language
Completed a Teaching English as a Foreign Language certificate.
HubSpot Academy
SEO Certification, SEO
Completed SEO Certification from HubSpot Academy.
Professional development
Copywriting Certification, Copywriting
Completed a copywriting certification as part of professional development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Palesa?
You can contact Palesa and 90k+ other talented remote workers on Himalayas.
Message PalesaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
