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Palak DhimanPD
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Palak Dhiman

@palakdhiman

Technical Sales Specialist at NTT DATA, Inc. with experience in sales, customer retention, and CRM.

Canada
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At NTT DATA, Inc., I work as a Technical Sales Specialist, drawing on my experience in sales, customer retention, and customer engagement.

Previously, I worked as an Operations Administrator and Package Handler at FedEx Ground, and as a Customer Service Associate at IKEA. I studied Business administration with a focus on Accounting at Centennial College.

Experience

Work history, roles, and key accomplishments

NTT DATA, Inc. logoNI
Current

Technical Sales Specialist

Apr 2024 - Present (2 years 6 months)

Worked as Technical Sales Specialist at NTT DATA, Inc..

FedEx Ground logoFG

Operations Administrator

Nov 2022 - Apr 2024 (1 year 5 months)

Worked as Operations Administrator at FedEx Ground.

FedEx Ground logoFG

Package Handler

Jun 2022 - Nov 2022 (5 months)

Worked as Package Handler at FedEx Ground.

IKEA logoIK

Customer Service Associate

Sep 2021 - Apr 2022 (7 months)

Worked as Customer Service Associate at IKEA.

Education

Degrees, certifications, and relevant coursework

CC

Centennial College

Business administration, Accounting

2021 - 2023

CC

Canadian Red Cross

Advanced First Aid & CPR

May 2023 · Expired May 2026

MI

Microsoft

Microsoft Word (Microsoft 365 Apps and Office 2019)

Jul 2021

MI

Microsoft

Microsoft Excel (Microsoft 365 Apps and Office 2019)

Jan 2021

KV

Kendriya Vidyalaya

Senior secondary, Business/Commerce, General

2019 - 2020

Tech stack

Software and tools used professionally

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