Pablo P

Welcomed guests, organized social activities (quizzes, snorkeling trips, tournaments) and supported bar and hostel operations to enhance guest experience during a three-month stay.

Operated a dropshipping ecommerce business, managing suppliers, customer support and advertising while leading a small team of three employees over ~16 months.

Performed babysitting, waiter, kitchen help and driver duties for a luxury holiday villa, ensuring guest satisfaction and smooth daily operations.

Administered COVID-19 tests at a test centre, handling specimen collection and supporting testing operations during the pandemic period.

Worked as a waiter across multiple restaurants via an agency, providing table service and supporting front-of-house operations.

Sold energy contracts to MediaMarkt customers, handling customer communication and contract processing to meet sales targets.

Informed visitors about Maastricht, sold visitor products, and managed inbound enquiries via phone, email and messaging while converting bookings.

Operated checkout, processed payments and assisted customers in a supermarket environment during seasonal employment.

Provided dishwashing and waitstaff support, progressing to full waiter duties including table service and customer assistance.

Managed reception tasks including check-ins/outs and breakfast service, ensuring guest satisfaction and smooth morning operations.

Assisted customers in the children's clothing department, maintained merchandising standards and provided product guidance.

Operated the cash desk at a petrol station, handling payments for fuel and convenience items and assisting with rentals and garage inquiries.

Completed a Manager Travel and Hospitality MBO4 diploma in June 2020.