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jesse van drunen

@jessevandrunen

I am an enthusiastic hospitality and retail professional focused on service and guest experience.

Netherlands
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What I'm looking for

I seek a hands-on hospitality or retail role where I can deliver excellent guest experiences, manage reservations and kitchen duties, continue learning, and grow into leadership within a supportive, service-focused team.

I am an enthusiastic and curious hospitality and retail professional with hands-on experience in both kitchen and front-of-house roles. I excel in guest contact, service and organization, and I enjoy creating positive experiences for customers.

Over several positions — from bakery and retail to cook and server — I have taken on responsibilities including preparing dishes, managing reservations, handling administration and training new colleagues. I have worked independently on tasks like opening the kitchen, inventory management and following up with customers. I hold certificates in Social Hygiëne and BHV which support safe, compliant service.

I am flexible, reliable and motivated to contribute to teams that value service excellence and continuous learning.

Experience

Work history, roles, and key accomplishments

AL

Bediening

Allerlei

Jun 2021 - Sep 2021 (3 months)

Served drinks and dishes, processed payments, and provided attentive guest service on the restaurant floor.

Education

Degrees, certifications, and relevant coursework

De Rooi Pannen logoDP

De Rooi Pannen

Ondernemend horecavakman niveau 4, Hospitality

2020 - 2023

Completed Ondernemend horecavakman (niveau 4) program focused on hospitality operations, guest service, and business skills from 2020 to 2023.

Curio logoCU

Curio

Zelfstandig brood en banketbakker niveau 3, Baking and Pastry

2018 - 2020

Obtained Zelfstandig brood en banketbakker (niveau 3) vocational diploma emphasizing independent bread and pastry production from 2018 to 2020.

Curio logoCU

Curio

Uitvoerend bakker niveau 2, Baking

2016 - 2018

Completed Uitvoerend bakker (niveau 2) training covering foundational bakery skills and production techniques from 2016 to 2018.

Tech stack

Software and tools used professionally

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