Open to opportunities

Pablo Navarijo

@pablonavarijo

Message

I manage accurate financial records, resolve client cases, and support compliant operations.

Guatemala

Message

What I'm looking for

I'm looking to support governments or institutions with programs and processes, using my administrative, records management, compliance, customer service, and bilingual communication experience.

I've supported client operations at HCLTech, Capgemini Business Services Guatemala, and Alorica Comunicaciones Guatemala, managing financial and client records while resolving cases accurately and efficiently.

At HCLTech, I kept, monitored, and audited financial records, coordinated with internal teams to resolve cases, and managed confidential data in internal systems. I bring more than four years of administrative, records-management, customer service, and compliance support experience in fast-paced environments.

I'm fluent in English and Spanish, hold a bachelor's degree in Diplomacy and International Relations, and am currently pursuing a master's degree in Diplomacy and Politics. I'm interested in assisting governments and institutions with their programs and processes.

Experience

Work history, roles, and key accomplishments

Senior Accounts Receivable

HCLTech

Oct 2021 - May 2026 (4 years 7 months)

Kept, monitored, and audited financial records to verify correct information entry and documentation, ensuring compliance with organizational standards. Coordinated with internal teams to resolve cases efficiently and managed data in internal systems with accuracy and confidentiality.

Accounts Receivable Audit Data Management Confidentiality Team Coordination

Accounts Receivable Representative

Capgemini Business Services Guatemala, S.A.

Dec 2020 - Oct 2021 (10 months)

Provided professional services to clients while ensuring clear understanding of communications and compliance to established company policies and procedures. Maintained organized records and documentation for internal tracking and reporting.

Accounts Receivable Customer Service Documentation Compliance