I’m looking for a stable job where I can use my experience, learn new things, and continue growing professionally. I’m also looking for a good work environment where I can contribute to the team and develop my skills.
Looking for a job
Astrid Aroche
@astridaroche
Finance Operations | Accounts Payable | Accounts Receivable | Billing | Collections
GuatemalaWhat I'm looking for
Finance Operations professional with 11+ years of experience across accounts payable, accounts receivable,
billing operations, collections, banking, and customer service. Experienced in high-volume transaction processing,
invoice and payment validation, reconciliation, reporting, and customer follow-up in multinational environments.
Proficient in SAP ERP, Oracle, IBM i (AS/400), and Microsoft Excel, with C1 English and native Spanish.
Experience
Work history, roles, and key accomplishments
CA
Processed high-volume supplier invoices in SAP ERP and reviewed supplier data, tax information, billing addresses, and payment terms for accuracy. Reconciled customer payments, applied receipts to correct invoices, and maintained accurate accounts receivable records.
Managed customer billing portfolios by collecting and validating meter readings within scheduled billing cycles. Reviewed billing data before invoice generation and maintained Excel reports using PivotTables, VLOOKUP, concatenation, and advanced formulas.
Managed inbound and outbound customer communications regarding credit card accounts, balances, transactions, billing statements, and payment history. Negotiated payment arrangements for delinquent accounts and documented agreements accurately in internal systems.
BC
Customer Service Executive
Banco de America Central
Aug 2015 - Feb 2017 (1 year 6 months)
Advised customers on banking products, loans, credit cards, insurance, financing solutions, and account services. Resolved account and transaction inquiries while protecting sensitive information and following banking compliance requirements.
SS
IT Support Specialist
Suzuki, S.A.
Mar 2014 - May 2015 (1 year 2 months)
Provided remote and on-site support for hardware, software, printers, and network-related issues across company branches. Created SAP user accounts, assigned security roles, and modified access based on business requirements.
Education
Degrees, certifications, and relevant coursework
Universidad de San Carlos de Guatemala
Licentiate degree (pending), Legal and Social Sciences
Completed all academic coursework in Legal and Social Sciences; degree pending.
IM
IMB-PC
High School Diploma, Computer Science
Earned a High School Diploma in Computer Science with a Commercial Focus.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
GuatemalaAuthorized to work in
Salary expectations
30k+ USD
Job categories
Interested in hiring Astrid?
You can contact Astrid and 90k+ other talented remote workers on Himalayas.
Message AstridGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
