Pablo Alpizar

Lead technical ownership of CI/CD and team operations, designing and maintaining end-to-end pipelines with Jenkins, Git, Terraform and Helm across hybrid cloud environments, improving deployment reliability and automation.

Maintained and enhanced cloud and on-premises infrastructure using Terraform and automated deployments with Python/Bash, managed Kubernetes clusters and streamlined CI/CD to increase operational efficiency.

Supported enterprise Linux and AIX systems and automated deployment pipelines with Jenkins, Git and Travis CI, reducing release cycle time and improving system reliability through scripting and root-cause remediations.

Led IT support team for Linux and Windows servers, improved support processes through documentation and training, and introduced basic automation to reduce incident resolution time.

Provided frontline support for Microsoft software and Windows systems, diagnosing and resolving diverse technical issues and improving customer satisfaction through clear guidance and documentation.

Provided general technical support for end users and maintained workstation stability across Windows and Linux environments.

Enrolled in Bachillerato in Systems Engineering program (currently).

Completed Operador de Aplicaciones Ofimáticas certification in 2014.

Completed Técnico en Informática Empresarial in 2013.

Completed secondary education with the title Bachiller en Educación Media in 2008.

Completed a course or certification in Ofimática in 2008.

Completed CISCO program or course in 2012.

Completed IT Essentials course in 2012.