Open to opportunities

andres Bolaños

@andresbolanos

Message

CKA, CKAD, and AWS SAA certified. Available for full remote collaboration across US and EU timezones.

Costa Rica

Message

What I'm looking for

I’m looking for an SRE role where I can own production reliability, deepen Kubernetes observability, and drive infrastructure automation that reduces manual toil—while collaborating across teams to modernize cloud operations.

SRE with 4+ years of cloud experience specializing in Kubernetes, observability, and infrastructure automation. CKA, CKAD, and AWS Solutions Architect certified. Experienced operating production environments across multi-cluster setups and building automation that reduces manual toil at scale

Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

IBM

Mar 2024 - Present (2 years 1 month)

Managed and monitored ~5 Kubernetes clusters for production API workloads using Grafana and Prometheus to ensure high availability. Automated version updates across 57 clusters via a Bash/GitHub workflow (kustomization.yaml), reducing manual effort by ~15 minutes per cluster, and performed on-call incident triage and root-cause analysis every 3 weeks.

Kubernetes Grafana Prometheus Bash Scripting GitHub Kustomize GitOps Triage Root Cause Analysis Kubernetes API

Cloud Support Engineer

SoftwareONE Ag

Jan 2022 - Feb 2024 (2 years 1 month)

Supported enterprise AWS remote work environments focused on WorkSpaces and AppStream, resolving incidents across the Microsoft 365 stack including Exchange, Intune, Azure AD, and Compliance. Mentored 2 interns through a structured onboarding program, with both completing successfully.

AWS AppStream Microsoft Intune Azure Active Directory Incident Management Cloud Support Mentoring