özge yüksel

Serves as primary technical liaison between customers and a China-based engineering team for camera tracking systems and vehicle reporting software, diagnosing issues and delivering solutions in real time. Builds troubleshooting workflows to resolve 80%+ of issues without overseas escalation and translates customer feedback into software product specifications.

Led MVP development for a digital supply chain platform using Agile/Scrum as part of the EU-funded TOP4HoneyChains project (blockchain + IoT). Conducted user needs analysis and stakeholder communication across international teams and integrated traceability features focused on data security and operational transparency.

Drove new product development cycles from concept to MVP in collaboration with cross-functional engineering and design teams. Analyzed user feedback to implement UX improvements and conducted competitive market research to develop go-to-market strategies.

Architected a multi-channel international sales strategy that achieved 100% month-over-month revenue growth within 10 months. Managed end-to-end legal and administrative establishment of a U.S.-based business entity for regulatory compliance and expanded into new markets via organic and no-code growth channels.

Supported technology transfer processes and patent management workflows. Assisted with commercialization activities for academic research projects.

Grade: GPA: 3.50 / 4.00

MSc in Information Systems Engineering (thesis), expected to complete in 2026. GPA: 3.50/4.00.

Grade: GPA: 3.15 / 4.00

BSc in Management Information Systems completed from 2018 to 2022. GPA: 3.15/4.00.